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Thanks for shopping at Joelle Jewelry!
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date of shipment. To be eligible for a return, your item must be unworn, unused, and in the same condition that you received it. Your item must be in the original packaging and tags must remain on. All jewelry items need to have all of the original tags still attached and need to be in an unworn condition.
How to return an item:
1. Package your item.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
When your return has been approved, we will process the refund to your credit card (or original method of payment).
You will receive the credit within a few days, depending on your card issuer's policies.
Have a Question? Email us at firstname.lastname@example.org